Privacy Policy
Last updated: September 25, 2026
1. Overview
HyTrack (“the app”) is developed and operated by Verto Studios. This privacy policy explains what data we collect, why we collect it, and how you can control or delete it. If you have questions, email vertosupport@agentmail.to.
2. Data We Collect
Account data
Name and email address provided when you create an account.
Training data
Session logs you create: GPS run data (distance, pace, route, elevation), HYROX station times and weights, strength exercise sets, RPE scores, and session notes.
Device and usage data
Crash reports, performance metrics, and anonymised usage analytics collected via Vercel Analytics. No personally identifiable information is included in analytics events.
Purchase data
Subscription status and entitlement state managed by RevenueCat. We do not store or process payment card details — these are handled by Apple.
Location data
GPS coordinates are collected during active outdoor run sessions. Location data is only recorded when you explicitly start a run. You can deny location permission at any time in your iPhone Settings.
3. How We Use Your Data
- To provide the core training logging and tracking features of the app
- To power the Load Balancer and Coach analysis of your training history
- To sync your sessions across devices when you are signed in
- To manage your subscription entitlement via RevenueCat
- To improve app performance and fix bugs using anonymised crash data
- To respond to your support requests
We do not sell your data to third parties. We do not use your training data for advertising purposes.
4. Third-Party Services
Supabase
Stores your account and training data on secure cloud servers.
RevenueCat
Manages subscription state and purchase verification. Does not receive training data.
Vercel Analytics
Collects anonymised page and performance metrics for the app and this website.
Apple
Processes all in-app purchase payments. Apple's privacy policy applies to payment data.
PostHog
We use PostHog to understand how people move through the app's screens and purchase flow, and to improve the product. PostHog collects app events (such as screen views and purchase-flow events), a random device identifier, app version, device model, and OS version. We do not send PostHog your name, email address, or any health or training data, and IP addresses are not stored with events. Data is processed by PostHog EU, based in Frankfurt, Germany (eu.posthog.com). Our legal basis for this processing is legitimate interest in understanding and improving the product.
5. Session Replay
To understand how people use the app's screens and paywall, we record a masked visual replay of app sessions using PostHog. Anything you type, all images, and all sensitive or sandboxed views are masked on your device before the recording ever leaves it — we do not capture logs or unmasked content. Replays are stored in the EU and automatically deleted after 30 days. If you would like session replay disabled for your install, email vertosupport@agentmail.to and we will turn it off for you; an in-app switch to control this yourself is coming in the next release.
6. Data Retention
Your account and training data are retained for as long as your account is active. If you delete your account, all personal data is permanently removed within 30 days. Anonymised, aggregated analytics data may be retained indefinitely.
7. Your Rights
You have the right to access, correct, export, or delete your data at any time.
- Delete account: Open HyTrack → Settings → Account → Delete Account
- Export data: Email vertosupport@agentmail.to and we will send you a copy of your training data
- Cancel subscription: iPhone Settings → your name → Subscriptions → HyTrack
- Data requests: Email vertosupport@agentmail.to
8. Children's Privacy
HyTrack is not directed at children. We do not knowingly collect personal data from anyone under 13 (or under 16 for users in the European Union). If we become aware that a child under the applicable age has provided personal data, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal data, please email vertosupport@agentmail.to.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be notified in the app or via email. Continued use of HyTrack after changes constitutes acceptance of the updated policy.
10. Contact
Verto Studios
vertosupport@agentmail.to